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Question Answer
What is a Dealer Administrator (DA)? A DA is someone appointed by an officer, director, owner or partner of the dealership to manage the dealership’s registration needs.
 
Does the DA require OMVIC registration? The DA does not require OMVIC registration and can be a staff member such as a controller, payroll manager and others who have been appointed or authorized by a OMVIC portal user who is an officer, director, owner or partner of the dealership.
Who can create an online account for a dealership? Officers, directors, owners, partners, General Managers and Person-in-Charge of the dealership can create the online account for their dealerships to manage their registration needs and assign a DA.
What can a DA who is not an officer, director, owner, or partner of a dealership do online?
 
They have limited access and can:
  • File dealership’s Renewal Application, including transaction fee payment
  • Review transaction and renewal request history
  • Submit Salesperson Cancellation Notices
How can I have a copy of the application that I submitted at the portal? A system-generated email is sent to the applicant with the ‘snapshot’ or PDF copy of the application that was submitted at the portal.

Note:  For salesperson individual applications, the Hiring Manager also receives this email.
Where can I find a copy of the OMVIC certificate or licence at the portal? For dealer certificates or licence, click on My Dealerships/Branches tab.  Select the corresponding dealership and then click on ‘Dealer Certificates’ on the left panel or ‘View Dealer’s OMVIC Certificates’ found within the Dealership Administration centre panel.
 
I was assigned as a DA.  What should I do? If you have been appointed as DA by an officer, director, owner, or partner of a dealership, you will receive an email invitation with instruction on how to sign up for a portal account. 

Check your email spam/junk folder if you don’t receive the email invite.